Last Updated: 20 October 2026

At Telesuccess Business Services Private Limited (“Telesuccess,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, communicate with us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Company or organisation name
• Email address
• Phone number
• Service requirements
• Information submitted through contact, enquiry, or callback forms
• Communications exchanged with our team
• Any other information you choose to provide

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• General website usage and interaction data

2. How We Use Your Information

We may use collected information to:

• Respond to enquiries and service requests
• Provide information about our services
• Communicate with prospective and existing clients
• Prepare proposals or discuss business requirements
• Deliver and improve our services
• Manage customer and business relationships
• Improve website functionality and user experience
• Analyse website traffic and performance
• Maintain website and information security
• Comply with applicable legal and regulatory obligations

We do not sell or rent personal information to third parties.

3. Business Processing Services

As a business process outsourcing and customer support service provider, Telesuccess may process information on behalf of its clients while providing agreed services.

In such circumstances, information is processed according to the instructions, contractual requirements, security procedures, and applicable obligations agreed with the respective client.

4. Sharing of Information

We may share information with authorised employees, service providers, technology partners, professional advisers, or other parties where reasonably necessary for business operations.

Information may also be disclosed where required:

• To comply with applicable law or legal processes
• To protect our legal rights or interests
• To prevent fraud, misuse, or security threats
• In connection with a business restructuring, merger, acquisition, or transfer

Third parties receiving information are expected to handle it appropriately and only for the purpose for which it was provided.

5. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no website, electronic communication, or internet-based storage system can be guaranteed to be completely secure.

6. Data Retention

Personal information may be retained for as long as reasonably necessary to:

• Respond to enquiries
• Maintain business relationships
• Provide requested services
• Maintain appropriate business records
• Meet contractual, legal, accounting, or regulatory requirements

Information that is no longer required may be securely deleted, anonymised, or archived where appropriate.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, analyse website performance, and enhance user experience.

For further details, please read our Cookie Policy.

8. Third-Party Websites

Our website may contain links to external websites or services. Telesuccess does not control the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

9. Your Rights and Choices

Depending on applicable law and the circumstances, you may contact us to request:

• Access to personal information you have provided
• Correction of inaccurate information
• Deletion of information where appropriate
• Withdrawal of consent where processing is based on consent
• Information about how your personal information is being handled

Certain information may need to be retained where required for legitimate business, contractual, or legal purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or applicable requirements.

Any revised policy will be published on this page with an updated revision date.

11. Contact Us

For privacy-related questions or requests, please contact:

Telesuccess Business Services Private Limited
Plot No. 70, Ward No. – 12, Mahesh Pura Colony, Jata Shankar Road, Shujalpur, Dist. Shajapur, Madhya Pradesh, India – 465333

Phone: +(91) 6264668913
Email: [email protected]